A first class PA fulfils many functions within an organisation, from getting the coffee to ensuring that the corporate image is upheld within the industry to being an emotional support in times of difficulty.

Because the role of personal assistants is so diversified, being disorganised is not an option. This is where the normal tasks like data storage, typing, task lists and calendar control come into play.

Below are a range of useful tip sheets that will save you time, effort, your sanity and your company money.